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Devices
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Device is unresponsive
Keyboard, Mouse unresponsive
Printer service call errors
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Monitors & Interactive Displays
(4)
Duplicate or extend displays
Monitor displays no signal
Using Clevertouch interactive displays
Touch feature not working on interactive display
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User Accounts & Passwords
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Staff changing computer password
Updating Google account password
New user accounts
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Software
(9)
Unable to login to Sage
Issues with HostedSIMs
Reset password for SchoolBooking system
Issues with InVentry Sign-In System
Issues with Arbor MIS
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Internet & Connectivity
(4)
Error 503 displayed in web browser
Unable to login to device
Slow internet connection
Unabel to access shared folder via VPN
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E-Mail
(3)
The file size is too large when sending attachments
Gmail Forwarding E-mails
Office365 Forwarding E-mails
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SharePoint
(2)
How to upload files on SharePoint
Sharing files stored on SharePoint
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Google Drive
(2)
How to upload files on Google Drive
Sharing files stored on Google Drive
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Microsoft Teams
(2)
Missing Team groups
Using Microsoft Teams
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General
(4)
Frequently used Windows shortcuts
Password Top-Tips
Low Disk Space
Clearing history and cookies from browser
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